Everyday Bias: Identifying and Navigating Unconscious J

Never before has the need to attract and retain top talent been more critical.  And the companies who invest in diversity, inclusion and belonging will come out ahead.

Belonging has the power to transform your recruitment and retention initiatives as well as enhance your Diversity & Inclusion programs. Harvard Business Review reports the bottom-line benefits of workplace belonging include:

  • 56% increase in job performance
  • 50% drop in turnover risk
  • 75% reduction in sick days
  • 167% increase in employer promoter score
  • Savings of average $4,500 per person annually when engagement is improved

The following is a list of resources to guide and support organizations working to create cultures and workplaces that cultivate diversity, inclusiveness and belonging.


Google: re:Work – Guide: Raise awareness about unconscious bias

Facebook: Managing Unconscious Bias

Microsoft: eLesson: Unconscious Bias

SAP: Enabling SAP to build a business beyond bias

RBC: Diversity & Inclusion

Telus: Diversity & Inclusiveness

Salesforce: We’re greater when we’re EQUAL

Johnson & Johnson: Diversity & Inclusion

EY: Diversity & Inclusion


Deloitte: Shift / Forward – Redefining Leadership, An Inclusion Imperative

Deloitte: Unleashing the power of inclusion

Proven Strategies for Addressing Unconscious Bias in the Workplace

Vancity: Unconscious Bias Training for All Staff

Center for Creative Leadership: Empathy in the Workplace – A Tool for Effective Leadership

Culture Amp: 6 Ways to Foster Belonging in the Workplace: Taking Diversity and Inclusion to the Next Level

Culture Amp: Diversity, Inclusion and Intersectionality Report 2018

SAGE Journals: To Belong Is to Matter: Sense of Belonging Enhances Meaning in Life


Accenture: Inclusion Starts With I

RBC: To Speak Up for Inclusion, we need to speak about inclusion

Howard Ross: “Everyday Bias: Identifying and Navigating Unconscious Judgments” | Talks at Google

Are you biased? I am | Kristen Pressner | TEDxBasel

Unconscious Bias at Work — Making the Unconscious Conscious

It’s About Time We Challenge Our Unconscious Biases | Juliette Powell | TEDxStLouisWomen

The Royal Society: Understanding unconscious bias

“Face Value: The Influence of First Impressions” Alexander Todorov, The Lying Conference

Mind Bugs | Mahzarin R. Banaji | TEDxBari

Roman Krznaric: “Empathy Why It Matters & How to Get It” | Talks At Google

LinkedIn CEO Jeff Weiner on Compassionate Management

Leadership is Love: The Power of Human Connections | Dr. Mark Rittenberg | TEDxCincinnati

The science of inclusion: Quinetta Roberson at TEDxVillanovaU

Deloitte celebrates “Day of Understanding”

How to overcome our biases? Walk boldly toward them | Vernā Myers | TEDxBeaconStreet

New York Times: Who, Me? Biased?

Ian (Animated Short Movie)


Institute for Humane Education: 9 Resources for Teaching About Unconscious Bias

Enact Solutions: Unconscious Bias Handout

HBR: Two Types of Diversity Training That Really Work

HBR: Why Diversity Programs Fail

HBR: Don’t Give Up on Unconscious Bias Training — Make It Better

HBR: What Does It Mean to Be an Inclusive Leader?

Deloitte: 2017 Global Human Capital Trends – Diversity and inclusion: The reality gap

New York Times: An Appeal to Our Inner Judge

Forbes: Unconscious Bias In The Workplace: You Can’t Afford To Ignore It

Social Talent: 9 Types of Unconscious Bias and the Shocking Ways They Affect Your Recruiting Efforts

Deloitte: The diversity and inclusion revolution: Eight powerful truths

Canada’s Best Diversity Employers (2018)

DiversityInc Top 50 Companies for Diversity

Fast Company: How Unconscious Bias Affects Everything You Do

HBR: Corporate Empathy Is Not an Oxymoron

7 Inspiring Traits of Compassionate Leadership

THNK: Leading with Love: Three Ways Great Leaders Show Love in the Workplace

HBR: Can You Really Power an Organization with Love?

HBR: Give Yourself a Break: The Power of Self-Compassion

UoT: Racial bias may begin in babies at six months, U of T research reveals

CNN: The Importance of Belonging

New York Times: What Google Learned From Its Quest to Build the Perfect Team

HBR: The Values of Belonging at Work

Pyschology Today: Creating a Culture of Belonging: Invitations and Growth

LinkedIn: Employees Share What Gives Them a Sense of Belonging at Work


Braving the Wilderness: The Quest for True Belonging and the Courage to Stand Alone by Brené Brown

Blindspot by Mahzarin Banaji and Anthony Greenwald

Deep Diversity: Overcoming Us vs. Them by Shakil Choudhury

Everyday Bias: Identifying and Navigating Unconscious Judgments in Our Daily Lives By Howard J. Ross

Empathy: Why It Matters, and How to Get It by Roman Krznaric

The Art of Empathy: A Complete Guide to Life’s Most Essential Skill by Karla McLaren, M.Ed.

Primal Leadership: Realizing the Power of Emotional Intelligence

TalentSmart: Emotional Intelligence 2.0

Everybody Matters: The Extraordinary Power of Caring for Your People Like Family by Bob Chapman and Raj Sisodia

Dare to Lead by Brené Brown

The Fearless Organization by Amy C. Edmondson

Belonging At Work by Rhodes Perry

Inclusion: Diversity, The New Workplace & The Will To Change by Jennifer Brown

How to Be An Inclusive Leader: Your Role in Creating Cultures of Belonging Where Everyone Can Thrive by Jennifer Brown

Leaders Eat Last by Simon Sinek

Connection Culture: The Competitive Advantage of Shared Identity, Empathy and Understanding at Work by Michael Lee Stallard

The Culture Code by Daniel Coyle


Points of You

HRx: Removing boundaries for talent

Project Implicit: Implicit Association Test (Bias Test)

We Each See the World a Little Differently (Group Exercises)

Understanding Perception Differences

40 Kindness Activities & Empathy Worksheets for Students and Adults

5 Activities for Building Empathy

HBR: Assessment: Are You a Compassionate Leader?

Psychology Tools: Empathy Quotient (Test)

Greater Good Science Center: Empathy Quiz (Test)

Greater Good Science Center: Emotional Intelligence (Test)

TalentSmart: Emotional Intelligence Appraisal®— Me Edition (Test)

HBR: Quiz Yourself: Do You Lead with Emotional Intelligence?

Global Leadership Foundation: Emotional Intelligence Test

Psychology Today: Emotional Intelligence Test


Many thanks to People and Culture Strategist Lorie Corcuera for sharing this great list of resources.  Lorie and her colleagues also put on a series of diversity, inclusion, and belonging workshops. They are called “Creating a Culture of Belonging”“Becoming More Conscious of Our Unconscious Bias”Values Based Interviewing, and Rediscover Your Core (Values Discovery).