Everyday Bias: Identifying and Navigating Unconscious J
Never before has the need to attract and retain top talent been more critical. And the companies who invest in diversity, inclusion and belonging will come out ahead.
Belonging has the power to transform your recruitment and retention initiatives as well as enhance your Diversity & Inclusion programs. Harvard Business Review reports the bottom-line benefits of workplace belonging include:
- 56% increase in job performance
- 50% drop in turnover risk
- 75% reduction in sick days
- 167% increase in employer promoter score
- Savings of average $4,500 per person annually when engagement is improved
The following is a list of resources to guide and support organizations working to create cultures and workplaces that cultivate diversity, inclusiveness and belonging.
CORPORATE TRAINING PROGRAMS
Google: re:Work – Guide: Raise awareness about unconscious bias
Facebook: Managing Unconscious Bias
Microsoft: eLesson: Unconscious Bias
SAP: Enabling SAP to build a business beyond bias
Telus: Diversity & Inclusiveness
Salesforce: We’re greater when we’re EQUAL
Johnson & Johnson: Diversity & Inclusion
WHITEPAPERS
Deloitte: Shift / Forward – Redefining Leadership, An Inclusion Imperative
Deloitte: Unleashing the power of inclusion
Proven Strategies for Addressing Unconscious Bias in the Workplace
Vancity: Unconscious Bias Training for All Staff
Center for Creative Leadership: Empathy in the Workplace – A Tool for Effective Leadership
Culture Amp: Diversity, Inclusion and Intersectionality Report 2018
SAGE Journals: To Belong Is to Matter: Sense of Belonging Enhances Meaning in Life
VIDEOS
Accenture: Inclusion Starts With I
RBC: To Speak Up for Inclusion, we need to speak about inclusion
Howard Ross: “Everyday Bias: Identifying and Navigating Unconscious Judgments” | Talks at Google
Are you biased? I am | Kristen Pressner | TEDxBasel
Unconscious Bias at Work — Making the Unconscious Conscious
It’s About Time We Challenge Our Unconscious Biases | Juliette Powell | TEDxStLouisWomen
The Royal Society: Understanding unconscious bias
“Face Value: The Influence of First Impressions” Alexander Todorov, The Lying Conference
Mind Bugs | Mahzarin R. Banaji | TEDxBari
Roman Krznaric: “Empathy Why It Matters & How to Get It” | Talks At Google
LinkedIn CEO Jeff Weiner on Compassionate Management
Leadership is Love: The Power of Human Connections | Dr. Mark Rittenberg | TEDxCincinnati
The science of inclusion: Quinetta Roberson at TEDxVillanovaU
Deloitte celebrates “Day of Understanding”
How to overcome our biases? Walk boldly toward them | Vernā Myers | TEDxBeaconStreet
New York Times: Who, Me? Biased?
ARTICLES
Institute for Humane Education: 9 Resources for Teaching About Unconscious Bias
Enact Solutions: Unconscious Bias Handout
HBR: Two Types of Diversity Training That Really Work
HBR: Why Diversity Programs Fail
HBR: Don’t Give Up on Unconscious Bias Training — Make It Better
HBR: What Does It Mean to Be an Inclusive Leader?
Deloitte: 2017 Global Human Capital Trends – Diversity and inclusion: The reality gap
New York Times: An Appeal to Our Inner Judge
Forbes: Unconscious Bias In The Workplace: You Can’t Afford To Ignore It
Social Talent: 9 Types of Unconscious Bias and the Shocking Ways They Affect Your Recruiting Efforts
Deloitte: The diversity and inclusion revolution: Eight powerful truths
Canada’s Best Diversity Employers (2018)
DiversityInc Top 50 Companies for Diversity
Fast Company: How Unconscious Bias Affects Everything You Do
HBR: Corporate Empathy Is Not an Oxymoron
7 Inspiring Traits of Compassionate Leadership
THNK: Leading with Love: Three Ways Great Leaders Show Love in the Workplace
HBR: Can You Really Power an Organization with Love?
HBR: Give Yourself a Break: The Power of Self-Compassion
UoT: Racial bias may begin in babies at six months, U of T research reveals
CNN: The Importance of Belonging
New York Times: What Google Learned From Its Quest to Build the Perfect Team
HBR: The Values of Belonging at Work
Pyschology Today: Creating a Culture of Belonging: Invitations and Growth
LinkedIn: Employees Share What Gives Them a Sense of Belonging at Work
BOOKS
Braving the Wilderness: The Quest for True Belonging and the Courage to Stand Alone by Brené Brown
Blindspot by Mahzarin Banaji and Anthony Greenwald
Deep Diversity: Overcoming Us vs. Them by Shakil Choudhury
Everyday Bias: Identifying and Navigating Unconscious Judgments in Our Daily Lives By Howard J. Ross
Empathy: Why It Matters, and How to Get It by Roman Krznaric
The Art of Empathy: A Complete Guide to Life’s Most Essential Skill by Karla McLaren, M.Ed.
Primal Leadership: Realizing the Power of Emotional Intelligence
TalentSmart: Emotional Intelligence 2.0
The Fearless Organization by Amy C. Edmondson
Belonging At Work by Rhodes Perry
Inclusion: Diversity, The New Workplace & The Will To Change by Jennifer Brown
Leaders Eat Last by Simon Sinek
The Culture Code by Daniel Coyle
ACTIVITIES, TESTS, AND VARIOUS TOOLS
HRx: Removing boundaries for talent
Project Implicit: Implicit Association Test (Bias Test)
We Each See the World a Little Differently (Group Exercises)
Understanding Perception Differences
40 Kindness Activities & Empathy Worksheets for Students and Adults
5 Activities for Building Empathy
HBR: Assessment: Are You a Compassionate Leader?
Psychology Tools: Empathy Quotient (Test)
Greater Good Science Center: Empathy Quiz (Test)
Greater Good Science Center: Emotional Intelligence (Test)
TalentSmart: Emotional Intelligence Appraisal®— Me Edition (Test)
HBR: Quiz Yourself: Do You Lead with Emotional Intelligence?
Global Leadership Foundation: Emotional Intelligence Test
Psychology Today: Emotional Intelligence Test
Many thanks to People and Culture Strategist Lorie Corcuera for sharing this great list of resources. Lorie and her colleagues also put on a series of diversity, inclusion, and belonging workshops. They are called “Creating a Culture of Belonging”, “Becoming More Conscious of Our Unconscious Bias”, Values Based Interviewing, and Rediscover Your Core (Values Discovery).
